Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:Hello; I'm looking for liability coverage for a rented scooter for when I'm visiting Thailand. I'm a U.S. citizen. Is this something you or 1 of your affaliates offers?Thanks. Steve

A:
Unfortunately we do not have a plan made specifically for rentals. Our trip cancelation plans do have rental coverage included in their coverages. /safe-travels-voyager-insurance/
https://moulton.brokersnexus.com/answers/other-insurance/hello-im-looking-for-liability-coverage-for-a-rented-scooter-for-when-im-visiting-thailand-52955/

Q:What hip surgeons in California near Santa Clara

A:
You can find out what doctors are in your area by logging into your MyAccount. If your plan has a PPO Network you can search providers in your area.
https://moulton.brokersnexus.com/answers/other-insurance/what-hip-surgeons-in-california-near-santa-clara-63131/

Q:My insurance is ExchangeGuard. The Certificate Number: 140043455. I am not in an emergency room. I wonder about the detailed insurance coverage and pay policy for my insurance.

A:
Hello, You can find the benefits schedule here /exchangeguard/international-health-insurance/ For complete plan details please refer to this document
https://moulton.brokersnexus.com/answers/exchange-visitors-health-insurance/exchangeguard-wonder-about-the-detailed-insurance-coverage-and-pay-policy-for-my-insurance-67817/

Q:How do I book an appointment with doctor

A:
Hello, Please use the following to search for providers within United Healthcare PPO network: /international-medical-ppo-network/ Thank you, Insubuy / GF customer service specialist
https://moulton.brokersnexus.com/answers/international-student-health-insurance/how-do-i-book-an-appointment-with-doctor-83105/

Q:I have a client who will be visiting two countries on the same trip - Australia and then New Zealand - before returning to the US. My question is, do I need to quote 2 different policies (one for each country), or can I quote one policy for the entire trip? Your quote system only allows one county as a destination. Please advise.

A:
Hello, Travel medical insurance covers insured outside their home country. Thank you, Insubuy / GF customer services specialist
https://moulton.brokersnexus.com/answers/international-travel-health-insurance/i-have-a-client-who-will-be-visiting-two-countries-on-the-same-trip--australia-and-then-new-zealand-45624/

Q:Need Travel medical Insurance to USA at California

A:
Hello, Do you need travel medical insurance for visiting the U.S. ? or travel outside the U.S. ? Please be more specify. Thank you, Insubuy / GF customer service specialist
https://moulton.brokersnexus.com/answers/international-travel-health-insurance/need-travel-medical-insurance-to-usa-at-california-40454/
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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